There is one online casino that is currently making waves and proving to be very popular with everyone who uses it. That casino is the Grand Duke – but why is it working so well? What’s so special about it that makes it so great? This review looks at the combination of features on offer from the Grand Duke that have managed to make it the success it is.

Its support services

Customer service is just as important in an online casino as it is in a real world casino, and the Grand Duke understands this. If players have a question, then they have a variety of help options to choose from. There are different sections for getting started, payments, the games, legalities, technical aspects and bonuses. More than this, there is a hotline that players can call for free if they have any problems that can’t be solved on the website. This hotline is available in several different languages, meaning players from all over the world can get the help they need.

Simple payment system

If players are going to use an online casino, then they need some way of making deposits. The Grand Duke uses superior encryption technology to protect its players’ payments and details, so they don’t have to worry when making deposits. There are also lots of different ways to make deposits. Popular methods include MasterCard, Visa and Switch. It is also possible to make deposits in different currencies (including Euros, US Dollars and GBP), offering great choice that international players are sure to really appreciate.

Good software

One of the main things that help an online casino to succeed is the software it uses and this can make or break a website. The Grand Duke uses Playtech software, which offers the site a really good base to build on as there are lots of great features in Playtech. For example, it has a great range of games on offer. It also allows players to use real or fake money, depending on their preference and they can also choose from single and multi-player options. Couple this with great graphics and an easy to use interface and you’re off to a great start.

Good variety of games

The Grand Duke Casino certainly makes the most of its software and has a brilliant range of games for players to make use of. You’ll find all the classics, including poker, roulette and other table and card games. You can also get 30 different versions of slots, which is sure to be manna from heaven for any slots fan. Also, there are five different versions of blackjack (plus the original), so whatever your favourite game, there’s no way you’ll get bored at the Grand Duke.

Great promotions offers

There are also lots of chances to increase your winnings at this casino. For instance, on ‘Grand Wednesdays’, the casino will add an extra 50% to your deposits up to a maximum of $100, meaning you could benefit from an additional $5200 a year. Also, you can get cash back on your losses, which is sure to appeal to all sorts of players and proves that the Grand Duke is willing to go that extra mile to make sure it offers its users the best online casino experience it possibly can.